![]() ![]() Your attitude affects the way you approach people and events in business. Your personal attitude is something you can control. There are many things affecting your business that you can't control. Make sure your hair and nails are well-groomed.Dress to impress – take care over your choice of dress, and tailor your wardrobe, and make-up, to appeal to your customer base.Don't distract your customer with personal fidgeting and adjustments or by handling stock while you're talking to them.Be sure your posture is straight, confident and relaxed.Here are some useful personal presentation tips: ![]() Your appearance shows your customer that you respect them, your business and your products and services. Show the customer that they have your willing, undivided attention.Greet the customer and ask a useful opening question.Pay attention to the customer - not to the product, your stock or a colleague.Open with a sincere, friendly greeting.Here are some useful first-impression tips: Your customer will make early decisions about you – and how much time they'll give you – based on your appearance, your body language and mannerisms, your tone of voice and facial expressions, your words, and your demeanour. From the moment you approach a customer, your behaviour, attitude and personal presentation will influence your customer's decision to buy. Making a strong first impression will help you develop customer relationships and make sales. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |